Archive for June, 2008

JUNE 2008 FEATURED ARTICLE-BEST AUTO REPAIR SHOP HOUSTON-MIDTOWN AUTO SERVICE

Wednesday, June 11th, 2008

Award-Winning Shop Lives by Golden Rule

Posted 6/1/2008
By Leona Dalavai Scott

Midtown Auto Service Named ‘Best Auto Shop.’


Shop Stats

Name: Midtown Auto Service
Location: Houston, Texas
Web site: www.midtownautoservice.net
Square footage of shop: 6,000 square feet
Repairs per week: 150 cars
No. of years in business: 21 years
On his success rate with retaining technicians: “I offer my technicians two weeks of paid vacation during Christmas and New Year’s after they’ve been employed with me for a year. Also, I treat them and their spouses to dinners and lunches on random occasions. I try to let them take care of family or personal business without penalties. All of my techs have their own computers with Internet access to Alldata and Identifix. Things like that really make a person want to stay.”


Midtown Auto Service in Houston, Texas
Mikey credits his prime location for business staying strong even during tough economic times.

Mikey Yu is not your average shop owner. With a criminal justice degree from the University of Houston, he always wanted to be a cop.

But when his dad retired in 1998, Mikey thought that it would be a smart move to buy the shop from him. Within four years of taking over the shop, he expanded the facility from 2,900 square feet to 6,000 square feet. Along the way, he earned his ASE
certification to become an auto technician.

Mikey is also a state-certified inspector and his shop, Midtown Auto Service, is a state-certified emissions and repair facility. The shop is known in the community for its engine and emissions diagnostic capabilities and for solving electrical driveability issues for all makes and models.

Mikey says his shop’s strength stems from the way it treats its customers and its technicians. He conducts his business by the golden rule: “Do to others as you would have them do to you.” He believes you should treat your customers and employees the way you would want to be treated.


ASE certified master tech Richard Kline working on a 2004 Lexus ES 300 timing belt.

“And if you treat your employees as family members instead of just a number, I think that productivity increases,” Mikey says. Midtown Auto Service employs two L1 master auto techs and another master auto tech. Mikey’s wife, Sharon, handles all of the administrative work in the office while Mikey takes care of the “heart of the business,” which he sees as fielding questions and calls from customers and handling technician concerns and problems.

“Our line of work is difficult,” Mikey explains. “The customers who bring their cars and trucks to us normally know nothing about repairing their cars but have heard horror stories about other automotive service shops in the past. So, you start building a rapport with customers and listen to issues about their car. Just listen. Listening is very important. That can help break the barrier of customer distrust from the beginning.”


Master ASE Certified Tech Mikey Yu working on a car using his 1/2 cordless SnapOn gun.

As a result of his business philosophy, Mikey has experienced great success with Midtown Auto Service. In 2007, the shop was named the “Best Auto Shop” by Citysearch, a popular Web site that enables users to post opinions on just about anything, including recommendations for services such as auto care. In 2006, the shop was named “Best Auto Repair Shop” by the local newspaper. In addition, the shop is a AAA-approved auto repair facility and a recognized emissions repair facility.

Mikey also shares his knowledge and expertise of cars through articles in Undercar Digest and Automotive Report. He has also been featured on “Car Talk,” an entertaining radio show about automotive service issues that is broadcast on National Public Radio.


ASE L1 MASTER AUTO TECHNICIAN; Panda Lee is working on an electrical drain/short on a 2006 Jaguar S-type.

As he looks toward the future, Mikey would like to expand his shop. He is currently trying to acquire the land next to his so he can double his shop size to 12,000 square feet or more. However, real estate in his area has skyrocketed so he is proceeding on those plans with caution. Despite the downturn in the economy, Mikey says Midtown Auto Service’s business has been good as a result of its prime location between downtown and the medical districts of Houston.

As Mikey celebrates the success of Midtown Auto Service, the thing he is most proud of, he said, is the teamwork his employees exhibit in working with the motoring public. As his accolades and accomplishments show, this teamwork is paying off nicel





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    Midtown Auto service, auto mechanic Houston, car repair shop, auto air conditioning, car services, battery check, automotive, auto service and repair, automobile tires, auto service houston, midtown, downtown, medical center, Houston, TX
    More Tips
    Is it necessary to replace my automotive / car belts periodically? Houston,Tx
    Yes. Although the auto makers don’t usually specify a replacement interval for V-belts or serpentine (flat, multi-ribbed) belts, most belt manufacturers do recommend periodic replacement for preventative maintenance. Here’s why: the incidence of belt failure rises sharply in the fourth year of service for the typical V-belt, and the fifth year for serpentine belts. What’s more, eight out of ten V-belt failures and ten out of ten serpentine belt failures end up causing a breakdown! That’s because belts have the uncanny knack of always picking the worst possible moment to fail -- like when you’re heading out of town on that long-awaited fishing trip, when you’re hurrying to pick up a hot date who told you NOT to be late, or when you’re giving your dear mother-in-law a ride to church. A broken belt is always bad news because when it snaps, all drive power to whatever it turns is lost. That means the water pump quits circulating coolant through the engine, the alternator quits producing amps, the power steering pump ceases to assist steering, and the air conditioner quits cooling. Many newer vehicles have a single serpentine belt that drives all of the engine’s accessories, so when it fails everything stops working. The good news is that replacing the belts periodically can go a long way towards minimizing the risk of a breakdown caused by belt failure. After all, it’s a lot easier to replace a belt at your convenience than having the belt fail unexpectedly Heavens knows where. For optimum protection, most experts recommend replacing V-belts every three to four years, or every 36,000 to 48,000 miles. A recommended replacement interval for serpentine belts would be every four or five years, or 50,000 miles. Belt Life The service life of a V-belt depends on mileage as well as load, tension and heat. Every time a belt passes around a pulley, it bends and flexes. This produces heat which age hardens the rubber over time. The wear process can be greatly accelerated if the belt is loose and slips because any added friction between belt and pulley makes the belt run even hotter. This can cause glazing on the faces of the belt and cause it to slip even more. So one of the most important factors that affects belt life is making sure it is properly tensioned when it is installed and that the proper tension is maintained throughout its service life. Symptoms that may be the result of improper belt tension include: Belt squeal, especially on the fan, A/C compressor or power steering drives. A battery that keeps running down (due to belt slippage). Excessive sidewall wear on a V-belt that causes it to ride lower than normal in the pulley grooves. Severe cracking along the underside of a V-belt. Noisy alternator, power steering pump, air pump, A/C compressor or water pump bearings (from excessive belt tension). Belt Replacement Replacement V-belts must be the same length and width as the original. A belt that’s too long or too short may not allow enough adjustment for proper tension. A belt that’s too wide or too narrow will not ride at the right depth in the pulley grooves. CAUTION: When installing a new belt, do not attempt to "stretch" it over pulleys. Doing so can break the internal cords causing the belt to fail. Always loosen the pulleys so there is adequate clearance to slip the belt over the pulleys. Once the belt has been installed on the pulleys, a belt gauge should be used to adjust belt tension to factory specifications. The old rule of thumb of allowing 1/2 inch of "give" between the furthest pulleys is not a very accurate guide for today’s engines. So follow the manufacturer’s recommendations for belt tension. Once tension has been adjusted, it should be rechecked and readjusted (if necessary) after a short break-in period (say after 500 to 1,000 miles of driving). It should then be checked twice a year or every 5,000 or 6,000 miles thereafter. On vehicles with a single serpentine belt, tension is usually self-adjusted automatically via a spring loaded tensioner. No additional adjustment is necessary. If your engine has been eating or twisting belts, misaligned pulleys may be your problem. Alignment can be checked with a straightedge. If a pulley is bent or not in the same plane as the rest, the problem should be corrected otherwise the "bad" pulley will continue to ruin belts.


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