Posts Tagged ‘auto service houston’

Channel 11-khou 11-Tv Interview Midtown Auto Service 2008-houston-tx

Friday, November 21st, 2008

Midtown Auto-Voted Houston’s Auto Repair of the Year 2007/Houston,Tx

Friday, July 18th, 2008

Midtown Auto Service & Repair — Voted Houston’s Auto Repair of the Year 2007

Midtown Auto-Voted Houston’s Auto Repair of the Year 2007/Houston,Tx

JUNE 2008 FEATURED ARTICLE-BEST AUTO REPAIR SHOP HOUSTON-MIDTOWN AUTO SERVICE

Wednesday, June 11th, 2008

Award-Winning Shop Lives by Golden Rule

Posted 6/1/2008
By Leona Dalavai Scott

Midtown Auto Service Named ‘Best Auto Shop.’

Shop Stats

Name: Midtown Auto Service
Location: Houston, Texas
Web site: www.midtownautoservice.net
Square footage of shop: 6,000 square feet
Repairs per week: 150 cars
No. of years in business: 21 years
On his success rate with retaining technicians: “I offer my technicians two weeks of paid vacation during Christmas and New Year’s after they’ve been employed with me for a year. Also, I treat them and their spouses to dinners and lunches on random occasions. I try to let them take care of family or personal business without penalties. All of my techs have their own computers with Internet access to Alldata and Identifix. Things like that really make a person want to stay.”

Midtown Auto Service in Houston, Texas
Mikey Yu credits his prime location for business staying strong even during tough economic times.

Mikey Yu is not your average shop owner. With a criminal justice degree from the University of Houston, he always wanted to be a cop.

But when his dad retired in 1998, Mikey thought that it would be a smart move to buy the shop from him. Within four years of taking over the shop, he expanded the facility from 2,900 square feet to 6,000 square feet. Along the way, he earned his ASE
certification to become an auto technician.
           
Mikey is also a state-certified inspector and his shop, Midtown Auto Service, is a state-certified emissions and repair facility. The shop is known in the community for its engine and emissions diagnostic capabilities and for solving electrical driveability issues for all makes and models.
           
Mikey says his shop’s strength stems from the way it treats its customers and its technicians. He conducts his business by the golden rule: “Do to others as you would have them do to you.” He believes you should treat your customers and employees the way you would want to be treated.

ASE certified master tech working on a 2004 Lexus ES 300 timing belt.

“And if you treat your employees as family members instead of just a number, I think that productivity increases,” Mikey says. Midtown Auto Service employs two L1 master auto techs and another master auto tech. Mikey’s wife, Sharon, handles all of the administrative work in the office while Mikey takes care of the “heart of the business,” which he sees as fielding questions and calls from customers and handling technician concerns and problems.
           
“Our line of work is difficult,” Mikey explains. “The customers who bring their cars and trucks to us normally know nothing about repairing their cars but have heard horror stories about other automotive service shops in the past. So, you start building a rapport with customers and listen to issues about their car. Just listen. Listening is very important. That can help break the barrier of customer distrust from the beginning.”

Another, Master ASE tech working on a car using his 1/2 cordless SnapOn gun.

As a result of his business philosophy, Mikey has experienced great success with Midtown Auto Service. In 2007, the shop was named the “Best Auto Shop” by Citysearch, a popular Web site that enables users to post opinions on just about anything, including recommendations for services such as auto care. In 2006, the shop was named “Best Auto Repair Shop” by the local newspaper. In addition, the shop is a AAA-approved auto repair facility and a recognized emissions repair facility.
    
Mikey also shares his knowledge and expertise of cars through articles in Undercar Digest and Automotive Report. He has also been featured on “Car Talk,” an entertaining radio show about automotive service issues that is broadcast on National Public Radio.

ASE L1 MASTER AUTO TECHNICIAN; Marco Rodriguez is working on an electrical drain/short on a 2006 Jaguar S-type.

As he looks toward the future, Mikey would like to expand his shop. He is currently trying to acquire the land next to his so he can double his shop size to 12,000 square feet or more. However, real estate in his area has skyrocketed so he is proceeding on those plans with caution. Despite the downturn in the economy, Mikey says Midtown Auto Service’s business has been good as a result of its prime location between downtown and the medical districts of Houston.
           
As Mikey celebrates the success of Midtown Auto Service, the thing he is most proud of, he said, is the teamwork his employees exhibit in working with the motoring public. As his accolades and accomplishments show, this teamwork is paying off nicel


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    More Tips
    My automotive / car brake warning lights is on. What does that mean? Houston,Tx
    If your auto backfires while starting (not while driving) usually one of a few things is the culprit. 1. Is it wet? Most commonly, this occurs in "damp" conditions and can be attributed to moisture in the distributor cap. The humidity in the air causes some condensation within the cap and interferes with the ability of the distributor to function properly. 2. Carbs and Fuel Injection. If your problem seems more general in nature and occurs other than in wet conditions, you likely have a problem with your fuel injection system or carbuerator. Depending on how your car is equipped (fuel injected or carbuerated) you will likely find your problem here. · My automotive / car brake warning lights is on. What does that mean? Houston,Tx My automotive / car brake warning lights is on. What does that mean? Houston,Tx If the light is on all the time, it could mean you simply forgot to release the parking (emergency) brake. The brake warning light remains on when the brake is set as a reminder. If the brake warning light remains on when the parking brake is released, then something is amiss. In some cases, the brake warning light may remain on if the switch on the parking brake pedal or lever is misadjusted. Nothing is wrong with the brakes and a simple adjustment should fix the problem. If the brake warning light comes on when you apply the brakes, or is on continuously, it means that hydraulic pressure has been lost in one side of the brake system or that the fluid level in the master cylinder is dangerously low (due to a leak somewhere in the brake system). In either case, the fluid level in the master cylinder should be checked. Adding brake fluid to the master cylinder reservoir may temporarily solve the problem. But if there’s a leak, the new fluid will soon be lost and the warning light will come back on. Brake fluid leaks are serious because they may cause the brakes to fail! So avoid driving the vehicle until the system can be inspected to determine what’s wrong. Leaks can occur in brake hoses, brake lines, disc brake calipers, drum brake wheel cylinders or the master cylinder itself. Wet spots at hose or line connections would indicate a leak that needs to be fixed. Leaking brake fluid can also contaminate the brake linings, causing them to slip or grab. The uneven braking action that results may cause the vehicle to veer to one side when the brakes are applied. Brake shoes or pads that have been contaminated with brake fluid cannot be dried out and must be replaced. Brake Warning Light Circuit The brake system is divided into two hydraulic circuits. On most rear-wheel drive vehicles, it is divided so one circuit applies the front brakes and the other applies the rear brakes. On front-wheel drive cars and minivans, the system is usually split diagonally. One circuit works the right front and left rear brake, and the other works the left front and right rear brake. This is done for safety purposes so if one circuit loses all its brake fluid and fails, the vehicle will still have one remaining circuit to apply two wheel brakes. Usually located on the master cylinder or the brake lines exiting the master cylinder is a "pressure differential" switch. If either brake circuit develops a leak and loses its fluid, the difference in pressure when the brakes are applied will trip the differential switch causing the brake warning light to come on. Abs Warning Light On vehicles equipped with antilock brakes (ABS), a second warning light is provided to warn if a problem occurs within the ABS system. The ABS lamp comes on when the ignition is turned on for a bulb check, then goes out after the engine starts. If the ABS warning light remains on or comes on while driving, it indicates a fault has occurred in the ABS system. What happens next depends on the nature of the fault. On most applications, the ABS system disables itself if the ABS warning light comes on and remains on. This should have no effect on normal braking. Even so, ABS will NOT be available in an emergency situation or when braking on a wet or slick surface. CAUTION: If the brake warning light also comes on and remains on while the ABS warning light it on, it signals a serious problem. Your vehicle may not be safe to drive. The brakes and ABS system should be inspected immediately to determine the nature of the problem! If the ABS light comes on momentarily then goes out, the nature of the problem is usually minor and the ABS system usually remains fully operational. Some vehicle manufacturers call this kind of fault a "nonlatching" fault (meaning it isn’t serious enough to disable the ABS system). Regardless of the type of fault that occurred to trigger the ABS warning lamp, a special "code" is recorded in the ABS module’s memory to aid in diagnosing the problem. On some vehicles this code can be retrieved by putting the ABS system into a special diagnostic mode. The code is then flashed out through the ABS warning lamp. The code number refers to a diagnostic chart in a service manual that must be followed to pinpoint the faulty component. On other applications, a special "scan tool" must be plugged into the vehicle’s diagnostic connector to read out the fault code. Diagnosing ABS problems requires a fair amount of knowledge and expertise (as well as special equipment in many applications), so this job is best left to a competent professional.


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